Save Time, Save Money: Use a Travel Agent

There’s no end to the choices people have today, whether it’s where to shop, what to buy and especially where to travel, but one of the most important choices a person can make is the decision to use a travel agent when planning their next vacation.

“Gone are the days when a travel agent just got you from Point A to Point B. Today’s agent is a travel counselor skilled at not only providing their clients with their dream vacations but at giving them great value for their money. They are experts at navigating the Internet, and act as advocates on their clients’ behalf in the event something goes wrong, such as a natural disaster or political unrest,” ASTA President and Chair Chris Russo said. “Travel agents understand that travel planning isn’t just about places, it’s about people.”

Here are just a few reasons to use a professional travel agent:Travel Agents are working for you

  • Customer advocacy: If you have a problem with a particular part of your travel experience, the agent is there to act on your behalf to see that restitution is made. ASTA, for example, is the only travel industry association aggressively fighting to improve the travel experience, and air transportation in particular, for all consumers, not just those with access to the Internet.
  • Expert guidance: Travel agents, unlike instructions on a Web page, are experts in understanding and deciphering the myriad travel information and codes out there. It’s what they’ve been trained to do and they do it every day.
  • Personalized service: Instead of an impersonal voice thousands of miles away, travel agents are your neighbors. They know what you want and what you value in your travel experience.
  • Professional advice: Travel agents are there to make sure you get where you want to go, when you want to go and for the lowest price.
  • Time: Instead of checking a long list of travel Web pages, which only provide rates and fares for the companies that have contracted with them, why not go straight to the source? A travel agent has all the information at their fingertips, saving you a few hours in front of a computer screen or on hold.
  • Unbiased information: Agents work for their clients, not for a travel supplier. It makes sense that a happy customer will be a repeat customer.

ABOUT ASTA
The mission of the American Society of Travel Agents (ASTA) is to facilitate the business of selling travel through effective representation, shared knowledge and the enhancement of professionalism. ASTA seeks a retail travel marketplace that is profitable and growing and a rewarding field in which to work, invest and do business.