Sales Assistant / Receptionist


Menno Travel is a full service travel agency, providing excellent customer service to vacation, humanitarian, and group and incentive travelers, as well as corporate and business customers.

This position, an entry level position to the exciting world or travel, provides assistance to the vacation advisors and serves as the first point of contact for clients via phone or in person.

Menno Travel is a local family-owned business serving Goshen for 65 years.


Essential Duties and Responsibilities

  • Daily open and close the agency
  • Answer multi-line switchboard and transfer calls
  • Greet walk in clients and direct them to appropriate travel advisor
  • Perform financial services: Buy, sell, and invoice Foreign Currency, balance cash drawer, and process client payment and charges
  • Provide support to travel advisors by typing custom itineraries, processing travel documents, and cruise check-ins
  • Distribute incoming mail and process outgoing mail, UPS and Fed Ex packages, and bulk mailings
  • Order supplies and travel brochures for the office


Required Skills

  • Strong phone and computer skills
  • Excellent oral and written communication skills
  • Great customer service; friendly and outgoing
  • Detail oriented
  • Proficient working in fast paced environment; able to accurately move between multiple tasks
  • Computer literate- has basic skills in Microsoft Office (including Outlook, Microsoft Word, and Excel)
  • Type and proof documents
  • Basic math skills to balance cash drawer, handle money transactions and foreign currency


Education Required

  • High school diploma or equivalent
  • Prior office experience preferred
  • Prior customer service experience preferred
  • Prior cash handling experience preferred


Menno Travel offers a comprehensive benefit package including profit sharing, group medical insurance, health savings account (HSA), paid time off, paid holidays, long-term disability insurance, 401K plan, cafeteria plan, Employee Assistance Program (EAP),and familiarization time to travel (FAM time)


Job Type: Full-time

Salary: $10.00 to $12.00 /hour

If you have questions or would like to submit a resume, please contact Liz Gunden (574-534-1521 /