From Our Clients…
Geof and Jill,
I just wanted to take a moment to thank you for the good service you offer at Menno Travel. Geof, as you are aware, our commencement speaker and his wife did not connect with the driver who was waiting for them at O’Hare last Thursday evening. Long story short, they did finally connect (after 3 hours) and the thing that helped save the day was the fact that you have an after-hours phone number on the electronic ticket and there is actually a “live” person who answers! The benefit of going through a travel service who knows us is that you knew who to call at our office after hours and they in turn called me and the situation got resolved.
Again, thanks for your excellent customer service.
Pam Shaw from Utilimaster relies on Corporate Travel Agent, Jill Mann. Pam sent this to Jill recently, “You really do a great job for me, and for everyone I talk to at Utilimaster. It’s really a good feeling to know that you are there and ready to help in any way that you can. You look for options and never seem to tire of helping me with the best possible plans. You’re always prompt, easy to work with and friendly.”